Frequently Asked Questions
Everything you need to know about SpotMate
SpotMate is a small, lightweight tracking device that helps you keep track of and find your items. Attach it to your keys, backpack, or other belongings, and the Find My app will show you its location on a map.
SpotMate uses Bluetooth technology to communicate with nearby devices in the Find My network. When you mark an item as lost, the network helps locate it by detecting the Bluetooth signal from your SpotMate and relaying its location to you.
SpotMate has a Bluetooth range of approximately 30-100 feet in open spaces. Beyond that range, it relies on the Find My network to help locate your item using other nearby devices.
Yes, SpotMate is water and dust resistant with an IP67 rating. This means it can withstand submersion in up to 1 meter of water for up to 30 minutes.
SpotMate features a replaceable battery that lasts over a year with typical daily use. When the battery is low, you'll receive a notification on your device, and you can easily replace it with a standard CR2032 coin cell battery.
While you can attach SpotMate to your pet's collar, it's designed for locating items, not for real-time pet tracking. It works best for finding stationary or slow-moving items within the Find My network range, but SpotMate could help.
SpotMate is designed to work with devices that support the Find My network. Currently, this is primarily available on iOS devices. Check our compatibility page for the most up-to-date information on supported devices.
No. SpotMate is designed with privacy in mind. Only you can see where your SpotMate is located. The Find My network is end-to-end encrypted, so your location data and history are never shared with anyone, including us.